| 03/24/2023 10:15 AM Current Market Spot Prices: | Gold: $1,993.23/ozt | Silver: $23.25/ozt | Platinum: $990.94/ozt | Palladium: $1,440.02/ozt |
Monday, December 15, 2014
Honesty and Integrity Pay Big Dividends for Local Gold Buyer: KMG Gold Recycling Win Awards, Again
Press Release (12/12/2014) Winnipeg, MB:
Winnipeg founded precious metal recycling company, KMG Gold Recycling, win two Better Business Bureau Torch Awards, Community Excellence Award and the Green Award.
The only precious metals recycling, or cash for gold, company to do so, KMG Gold Recycling win two more customer nominated BBB awards increasing their number of awards to seven. KMG has won at least one award every year for the last five years in a row.
KMG Gold recycles and refines all precious metals, including; gold, silver, platinum, palladium, diamonds, copper pennies, and nickels, with offices in Winnipeg, Manitoba, Canada and Grand Forks, North Dakota, USA.
Awards this year include the BBB Community Excellence Award recognizing KMG Gold as a company that blend financial success with a strong commitment to positive community impact. Social benefits include business practices that help revitalize neighbourhoods, create opportunities for marginalized groups, or otherwise strengthen and support community economic and social development.
KMG's second award is the BBB Green Award for businesses that blend financial success with a strong commitment to positive environmental outcomes, which go beyond basic office recycling programs to minimize or mitigate pollution, waste, and/or carbon footprint associated with the business products, services, and operations.
Michael Gupton, KMG Gold Recycling president, beams, "We make every effort to educate our customers and the public at large about how the precious metal recycling industry works, so they can make informed decisions. And this year, again, they made the informed correct decision to nominate KMG Gold for more awards!"
KMG Gold was also nominated by its customers for the Better Business Bureau Torch Awards for Marketplace Excellence in recognition of their commitment and adherence to BBB Standards for Trust to benefit their customers, employees, suppliers, shareholders and surrounding communities.
Companies are nominated for the BBB awards by customers and the winners are selected by a panel of independent judges appointed by the BBB. KMG Gold is the only company in the precious metal recycling industry to receive these awards.
"I recall the sense of accomplishment and pride when we first won our 2010 BBB Torch Award for Marketplace Excellence on a job well done... being recognized for our hard work and honesty... being rewarded for swimming upstream in the predatory waters of the precious metal recycling industry... Honesty and integrity are good for business! " says Gupton.
For more information on KMG Gold Recycling, visit http://www.kmggold.com or call 1.877.468.2220.
Media Enquiries Always Welcome, Contact: Michael Gupton, President, KMG Environmental Incorporated, 1.877.468.2220
Media Kit: Visit http://www.kmggold.com or call 1.877.468.2220.
KMG GOLD RECYCLING - THE ORIGINAL TRUSTED GOLD BUYER
Winnipeg founded precious metal recycling company, KMG Gold Recycling, win two Better Business Bureau Torch Awards, Community Excellence Award and the Green Award.
The only precious metals recycling, or cash for gold, company to do so, KMG Gold Recycling win two more customer nominated BBB awards increasing their number of awards to seven. KMG has won at least one award every year for the last five years in a row.
KMG Gold recycles and refines all precious metals, including; gold, silver, platinum, palladium, diamonds, copper pennies, and nickels, with offices in Winnipeg, Manitoba, Canada and Grand Forks, North Dakota, USA.
Awards this year include the BBB Community Excellence Award recognizing KMG Gold as a company that blend financial success with a strong commitment to positive community impact. Social benefits include business practices that help revitalize neighbourhoods, create opportunities for marginalized groups, or otherwise strengthen and support community economic and social development.
KMG's second award is the BBB Green Award for businesses that blend financial success with a strong commitment to positive environmental outcomes, which go beyond basic office recycling programs to minimize or mitigate pollution, waste, and/or carbon footprint associated with the business products, services, and operations.
Michael Gupton, KMG Gold Recycling president, beams, "We make every effort to educate our customers and the public at large about how the precious metal recycling industry works, so they can make informed decisions. And this year, again, they made the informed correct decision to nominate KMG Gold for more awards!"
KMG Gold was also nominated by its customers for the Better Business Bureau Torch Awards for Marketplace Excellence in recognition of their commitment and adherence to BBB Standards for Trust to benefit their customers, employees, suppliers, shareholders and surrounding communities.
Companies are nominated for the BBB awards by customers and the winners are selected by a panel of independent judges appointed by the BBB. KMG Gold is the only company in the precious metal recycling industry to receive these awards.
"I recall the sense of accomplishment and pride when we first won our 2010 BBB Torch Award for Marketplace Excellence on a job well done... being recognized for our hard work and honesty... being rewarded for swimming upstream in the predatory waters of the precious metal recycling industry... Honesty and integrity are good for business! " says Gupton.
For more information on KMG Gold Recycling, visit http://www.kmggold.com or call 1.877.468.2220.
Media Enquiries Always Welcome, Contact: Michael Gupton, President, KMG Environmental Incorporated, 1.877.468.2220
Media Kit: Visit http://www.kmggold.com or call 1.877.468.2220.
KMG GOLD RECYCLING - THE ORIGINAL TRUSTED GOLD BUYER
Friday, October 03, 2014
KMG Gold Recycling Nominated for Three 2014 BBB Awards
KMG Gold Recycling, North Americas leading precious metal recycling company receives three nominations for the Better Business Bureau 2014 Torch Awards. KMG Gold is nominated for Marketplace Excellence, Community Excellence, and the Green Award.
Winnipeg, Manitoba (PRWEB) September 08, 2014
The only gold buyer to win several Better Business Bureau (BBB) Torch Awards, KMG Gold Recycling is proud to announce three more nominations for the highly-coveted awards. KMG Gold is the only gold buyer to win these awards, winning every year since 2010.
KMG Gold Recycling has won several Marketplace Excellence Awards since 2010 and the Environmentally Friendly award in 2013. This year, the Better Business Bureau will be hosting their 5th annual Torch Awards to encourage businesses to get into the spotlight. They want to honour companies that have walked the extra mile to maintain a healthy, honest marketplace, and get them the recognition and publicity they deserve.
Companies are nominated for the awards by peers and customers and the winners are selected by a panel of independent judges. KMG Gold is the only company in the precious metal recycling industry to receive these awards.
KMG Gold recycles and refines all precious metals, including; gold, silver, platinum, palladium, as well as diamonds with offices in Winnipeg, Manitoba, Canada and Grand Forks, North Dakota, USA.
Mike Gupton, KMG Gold Recycling president, says I recall the sense of accomplishment and pride when we first won our 2010 BBB Torch Award for Marketplace Excellence on a job well done... being recognized for our hard work and honesty... being rewarded for swimming upstream in the predatory waters of the precious metal recycling industry... Being honest and having integrity are great for business!
The 2014 BBB Torch Awards KMG Gold Recycling is nominated for:
Marketplace Excellence Award
Presented to a BBB Accredited Business in recognition of their commitment and adherence to BBB Standards For Trust to benefit their customers, employees, suppliers, shareholders and surrounding communities.
The Community Excellence Award
Recognizes businesses that blend financial success with a strong commitment to positive community impact. Social benefits include business practices that help revitalize neighbourhoods, create opportunities for marginalized groups, or otherwise strengthen and support community economic and social development.
The Green Award
Recognizes businesses that blend financial success with a strong commitment to positive environmental outcomes, which go beyond basic office recycling programs to minimize or mitigate pollution, waste, and/or carbon footprint associated with the business products, services, and operations.
For more information on KMG Gold Recycling®, visit http://www.kmggold.com or call 1.877.468.2220.
Media Contact: Michael Gupton, President, KMG Environmental Incorporated, 1.877.468.2220
Media Kit: Visit http://www.kmggold.com or call 1.877.468.2220.
For the original version on PRWeb visit: http://www.prweb.com/releases/kmg-gold-recycling/award-winner/prweb12142559.htm
Winnipeg, Manitoba (PRWEB) September 08, 2014
The only gold buyer to win several Better Business Bureau (BBB) Torch Awards, KMG Gold Recycling is proud to announce three more nominations for the highly-coveted awards. KMG Gold is the only gold buyer to win these awards, winning every year since 2010.
KMG Gold Recycling has won several Marketplace Excellence Awards since 2010 and the Environmentally Friendly award in 2013. This year, the Better Business Bureau will be hosting their 5th annual Torch Awards to encourage businesses to get into the spotlight. They want to honour companies that have walked the extra mile to maintain a healthy, honest marketplace, and get them the recognition and publicity they deserve.
Companies are nominated for the awards by peers and customers and the winners are selected by a panel of independent judges. KMG Gold is the only company in the precious metal recycling industry to receive these awards.
KMG Gold recycles and refines all precious metals, including; gold, silver, platinum, palladium, as well as diamonds with offices in Winnipeg, Manitoba, Canada and Grand Forks, North Dakota, USA.
Mike Gupton, KMG Gold Recycling president, says I recall the sense of accomplishment and pride when we first won our 2010 BBB Torch Award for Marketplace Excellence on a job well done... being recognized for our hard work and honesty... being rewarded for swimming upstream in the predatory waters of the precious metal recycling industry... Being honest and having integrity are great for business!
The 2014 BBB Torch Awards KMG Gold Recycling is nominated for:
Marketplace Excellence Award
Presented to a BBB Accredited Business in recognition of their commitment and adherence to BBB Standards For Trust to benefit their customers, employees, suppliers, shareholders and surrounding communities.
The Community Excellence Award
Recognizes businesses that blend financial success with a strong commitment to positive community impact. Social benefits include business practices that help revitalize neighbourhoods, create opportunities for marginalized groups, or otherwise strengthen and support community economic and social development.
The Green Award
Recognizes businesses that blend financial success with a strong commitment to positive environmental outcomes, which go beyond basic office recycling programs to minimize or mitigate pollution, waste, and/or carbon footprint associated with the business products, services, and operations.
For more information on KMG Gold Recycling®, visit http://www.kmggold.com or call 1.877.468.2220.
Media Contact: Michael Gupton, President, KMG Environmental Incorporated, 1.877.468.2220
Media Kit: Visit http://www.kmggold.com or call 1.877.468.2220.
For the original version on PRWeb visit: http://www.prweb.com/releases/kmg-gold-recycling/award-winner/prweb12142559.htm
Wednesday, October 09, 2013
We've been nominated as a finalist for the 2013 BBB Torch Awards!
Thanks to nominations from dozens of satisfied customers, KMG Gold is happy to announce that we've been named a finalist for 2013's Better Business Bureau Torch Awards. We're so excited to be recognized for the strong customer service, honesty and integrity that we display in all of our business transactions.
If you live in the Winnipeg area, you might have already seen this exciting news that was posted in the BBB mailer that went out last week. KMG Gold has been named a finalist in the Marketplace Excellence category, an award that we won in 2011 and were named runner-up for in 2012. We're crossing our fingers that we'll be the winner this year and we'll find out on the night of the awards ceremony on October 24.
If you've ever wondered how the Torch Awards work and how businesses can win one, read on!
It starts with the nomination forms. A happy customer will fill out a nomination form that has a few boxes on it along with a few lines asking them to describe how a business went above and beyond the norm. All it takes is one form to be nominated, but KMG Gold was lucky to receive dozens from happy customers, all of which were sent to the BBB. Along with these nomination forms, a company also has to formally apply for the award, writing a few pages detailing what makes their business worthy of such a prestigious award, how they serve customers along the BBB's mandate of trust and integrity, how the company makes a difference in the community as well as in the lives of their employees.
It's a well-rounded report that takes everything from customer service to employee culture into consideration. You can be certain that every business who has been named a finalist is dedicated to providing the best customer service experience possible, which is why it's such an honour to have come this far for the third year in a row.
If you live in the Winnipeg area, you might have already seen this exciting news that was posted in the BBB mailer that went out last week. KMG Gold has been named a finalist in the Marketplace Excellence category, an award that we won in 2011 and were named runner-up for in 2012. We're crossing our fingers that we'll be the winner this year and we'll find out on the night of the awards ceremony on October 24.If you've ever wondered how the Torch Awards work and how businesses can win one, read on!
It starts with the nomination forms. A happy customer will fill out a nomination form that has a few boxes on it along with a few lines asking them to describe how a business went above and beyond the norm. All it takes is one form to be nominated, but KMG Gold was lucky to receive dozens from happy customers, all of which were sent to the BBB. Along with these nomination forms, a company also has to formally apply for the award, writing a few pages detailing what makes their business worthy of such a prestigious award, how they serve customers along the BBB's mandate of trust and integrity, how the company makes a difference in the community as well as in the lives of their employees.
It's a well-rounded report that takes everything from customer service to employee culture into consideration. You can be certain that every business who has been named a finalist is dedicated to providing the best customer service experience possible, which is why it's such an honour to have come this far for the third year in a row.
Tuesday, September 18, 2012
Winnipegs KMG Gold Recycling Nominated for Third Better Business Bureau Torch Award
KMG Gold Recycling, the only precious metal recycler to win two BBB Awards has been nominated for their third straight BBB Torch Award for Marketplace Excellence. The Winnipeg company has won the award every year since the award's inception in 2010.
Winnipeg, MB (PRWEB) September 17, 2012
KMG Gold Recycling has been nominated by their customers for their third straight Better Business Bureau Torch Award.
KMG Gold Recycling is the only precious metal recycler in North America to win the BBB’s prestigious annual award. And they’ve won the award three years in a row since its inception in 2010.
BBB Torch Awards recognize businesses that build trust, advertise honestly, tell the truth, remain transparent in their business dealings, honour their promises and display integrity in all of their marketplace activities.
“Our goal right from the start has been to educate the consumer on the precious metal recycling industry.” said Michael Gupton, President of KMG Environmental Inc. which operates as KMG Gold Recycling in their home town of Winnipeg MB and has a second location in Grand Forks ND.
Gupton went on to say that the key component of KMG Gold is their commitment to consumer education. “We make every effort to educate our clients and the public at large about the precious metal industry so they can make informed decisions. We believe the best way for the public to protect themselves is to be knowledgeable”.
“Being nominated by our customers and winning a Better Business Bureau Torch Award are outstanding achievements for us as it singles out KMG Gold as the gold recycling industry leader in honesty, ethics, and integrity. An educated consumer is a happy consumer... so we’re obviously doing something right!” Says Gupton.
“The process of recycling precious metal is not that complicated. There are simple steps the consumer can take to guarantee they receive top dollar for their “unwanted” scrap gold and silver. All cash for gold precious metal ends up at a refinery. So the consumer should sell gold directly to the refinery to eliminate the middlemen so they can make the most money when selling their gold.” Says Gupton.
KMG Gold Recycling, founded in 2007, buys and sells, recycles, and refines all precious metals including gold, silver, platinum and palladium. Gold and silver can be melted and assayed on-site in Winnipeg.
All of the precious metals KMG Gold Recycling buy and refine are recycled and placed back into the world’s precious metal markets. This helps reduce the demand on newly mined metals, which in turn, helps reduce the amount of energy required to mine virgin metal, and the amount of acid rock drainage from mine waste rock dumps and tailings ponds.
By recycling, KMG Gold Recycling customers alone have helped reduce over 3 million tons of acid waste rock from being generated by virgin mining of gold.
For more information on KMG Gold Recycling, please visit http://www.kmggold.com, or call us at 204-452-4653, or toll free at 1-877-468-2220.
Media Contact: Michael Gupton, BSc Eng (Civil), CET, AScT, President, KMG Environmental Inc. (204) 452-4653
Winnipeg, MB (PRWEB) September 17, 2012
KMG Gold Recycling has been nominated by their customers for their third straight Better Business Bureau Torch Award.
KMG Gold Recycling is the only precious metal recycler in North America to win the BBB’s prestigious annual award. And they’ve won the award three years in a row since its inception in 2010.
BBB Torch Awards recognize businesses that build trust, advertise honestly, tell the truth, remain transparent in their business dealings, honour their promises and display integrity in all of their marketplace activities.
“Our goal right from the start has been to educate the consumer on the precious metal recycling industry.” said Michael Gupton, President of KMG Environmental Inc. which operates as KMG Gold Recycling in their home town of Winnipeg MB and has a second location in Grand Forks ND.
Gupton went on to say that the key component of KMG Gold is their commitment to consumer education. “We make every effort to educate our clients and the public at large about the precious metal industry so they can make informed decisions. We believe the best way for the public to protect themselves is to be knowledgeable”.
“Being nominated by our customers and winning a Better Business Bureau Torch Award are outstanding achievements for us as it singles out KMG Gold as the gold recycling industry leader in honesty, ethics, and integrity. An educated consumer is a happy consumer... so we’re obviously doing something right!” Says Gupton.
“The process of recycling precious metal is not that complicated. There are simple steps the consumer can take to guarantee they receive top dollar for their “unwanted” scrap gold and silver. All cash for gold precious metal ends up at a refinery. So the consumer should sell gold directly to the refinery to eliminate the middlemen so they can make the most money when selling their gold.” Says Gupton.
KMG Gold Recycling, founded in 2007, buys and sells, recycles, and refines all precious metals including gold, silver, platinum and palladium. Gold and silver can be melted and assayed on-site in Winnipeg.
All of the precious metals KMG Gold Recycling buy and refine are recycled and placed back into the world’s precious metal markets. This helps reduce the demand on newly mined metals, which in turn, helps reduce the amount of energy required to mine virgin metal, and the amount of acid rock drainage from mine waste rock dumps and tailings ponds.
By recycling, KMG Gold Recycling customers alone have helped reduce over 3 million tons of acid waste rock from being generated by virgin mining of gold.
For more information on KMG Gold Recycling, please visit http://www.kmggold.com, or call us at 204-452-4653, or toll free at 1-877-468-2220.
Media Contact: Michael Gupton, BSc Eng (Civil), CET, AScT, President, KMG Environmental Inc. (204) 452-4653
Monday, February 13, 2012
KMG Gold Recycling Wins Second BBB Torch Award
Winnipeg MB February 13 2012
History was made at the Winnipeg Convention Centre, October 2011, when KMG Gold Recycling was awarded its second BBB Torch Award for Marketplace Excellence.
KMG Gold Recycling, the only gold buyer in North America to win a Better Business Bureau Torch Award has won its second award in as many years.
Better Business Bureau Torch Awards recognize businesses that build trust, advertise honestly, tell the truth, remain transparent in their business dealings, honour their promises and display integrity in all of their marketplace activities.
KMG Gold Recycling buys, recycles, and refines all precious metals including gold, silver, platinum and palladium. KMG started as an internet gold buyer in 2007 on www.kmggold.com, and opened their retail location in Winnipeg in 2010.
Since 2007, KMG has served thousands of customers from all across North America and has paid out millions of dollars for gold.
Michael Gupton, President of KMG Environmental Inc. which operates as KMG Gold Recycling said these were the same principles that he used to develop his successful business model, long before he had ever heard of the Torch Awards.
“This is a great honour to win a BBB award in the very predatory gold buyer market. KMG is the very best.” Gupton says. BBB Torch award winners are nominated by their customers and selected as winners from a panel of distinguished judges at the Better Business Bureau.
“KMG Gold customers nominated us for this award; our commitment to trust and ethics and our dedication to our customers make us winners.” Gupton says.
Gupton went on to say that there is one other very important component to his business model and that is education. “We make every effort to educate our clients and the public at large about our industry, so they can make informed decisions. We believe the best way for the public to protect themselves is to be knowledgeable.
Our website www.kmggold.com has become a trusted source of industry information, not only for the general public, but also for other industry participants.”
“The public is beginning to realize that the process of recycling precious metals is not that complicated and that there are simple steps to take to guarantee that you receive top dollar for your precious metals. The simple fact is that to be recycled, all precious metal must end up at a refinery.
The more people, or middlemen, that touch your precious metal on its way to the refinery, the less money you will receive. The obvious solution to get top dollar for your precious metal is to cut out the middlemen and deal directly with a refinery like KMG GOLD.
Co-founded in 2007 by Gupton, a graduate Civil Engineer and registered prospector, KMG Gold is recognized as Canada’s leading authority on recycling gold and silver jewellery and other precious metals. As a functioning refinery and not a middleman, KMG Gold is able to pay more to consumers and businesses wanting to recycle their unwanted precious metals.
This has been confirmed by numerous independent third party surveys including CBC News.
KMG has been recognized for advocating on behalf of the consumer and pushing for more transparency in the marketplace through public education. The KMG Gold website has become a valuable resource for those wanting to learn more about the industry.
KMG works closely with the Canadian Cancer Society and Canadian Goodwill Industries, helping in raising funds for research and creating jobs.
For more information on KMG Gold, please visit www.kmggold.com, or call us at 204-452-4653, or toll free at 1-877-468-2220.
Media Contact: Michael Gupton, BSc Eng (Civil) CTE AScT, President, KMG Environmental Inc. (204) 452-4653
History was made at the Winnipeg Convention Centre, October 2011, when KMG Gold Recycling was awarded its second BBB Torch Award for Marketplace Excellence.
KMG Gold Recycling, the only gold buyer in North America to win a Better Business Bureau Torch Award has won its second award in as many years.
Better Business Bureau Torch Awards recognize businesses that build trust, advertise honestly, tell the truth, remain transparent in their business dealings, honour their promises and display integrity in all of their marketplace activities.
KMG Gold Recycling buys, recycles, and refines all precious metals including gold, silver, platinum and palladium. KMG started as an internet gold buyer in 2007 on www.kmggold.com, and opened their retail location in Winnipeg in 2010.
Since 2007, KMG has served thousands of customers from all across North America and has paid out millions of dollars for gold.
Michael Gupton, President of KMG Environmental Inc. which operates as KMG Gold Recycling said these were the same principles that he used to develop his successful business model, long before he had ever heard of the Torch Awards.
“This is a great honour to win a BBB award in the very predatory gold buyer market. KMG is the very best.” Gupton says. BBB Torch award winners are nominated by their customers and selected as winners from a panel of distinguished judges at the Better Business Bureau.
“KMG Gold customers nominated us for this award; our commitment to trust and ethics and our dedication to our customers make us winners.” Gupton says.
Gupton went on to say that there is one other very important component to his business model and that is education. “We make every effort to educate our clients and the public at large about our industry, so they can make informed decisions. We believe the best way for the public to protect themselves is to be knowledgeable.
Our website www.kmggold.com has become a trusted source of industry information, not only for the general public, but also for other industry participants.”
“The public is beginning to realize that the process of recycling precious metals is not that complicated and that there are simple steps to take to guarantee that you receive top dollar for your precious metals. The simple fact is that to be recycled, all precious metal must end up at a refinery.
The more people, or middlemen, that touch your precious metal on its way to the refinery, the less money you will receive. The obvious solution to get top dollar for your precious metal is to cut out the middlemen and deal directly with a refinery like KMG GOLD.
Co-founded in 2007 by Gupton, a graduate Civil Engineer and registered prospector, KMG Gold is recognized as Canada’s leading authority on recycling gold and silver jewellery and other precious metals. As a functioning refinery and not a middleman, KMG Gold is able to pay more to consumers and businesses wanting to recycle their unwanted precious metals.
This has been confirmed by numerous independent third party surveys including CBC News.
KMG has been recognized for advocating on behalf of the consumer and pushing for more transparency in the marketplace through public education. The KMG Gold website has become a valuable resource for those wanting to learn more about the industry.
KMG works closely with the Canadian Cancer Society and Canadian Goodwill Industries, helping in raising funds for research and creating jobs.
For more information on KMG Gold, please visit www.kmggold.com, or call us at 204-452-4653, or toll free at 1-877-468-2220.
Media Contact: Michael Gupton, BSc Eng (Civil) CTE AScT, President, KMG Environmental Inc. (204) 452-4653
Saturday, July 30, 2011
Better Business Bureau
The Better Business Bureau (BBB) is a North American business organization founded in 1912 and consists of all local BBB member private business franchises throughout the United States and Canada. The BBB in the US and Canada are controlled by the Council of Better Business Bureaus (CBBB).
How the BBB works
Through its local chapters in the US and Canada, the BBB registers member businesses and allows them to use its logo, mediation services and information for certain charges. Private member businesses pay dues for using the BBB’s logos to promote the reliability and dependability of their businesses. In a nutshell, the BBB fosters trust and honesty between customers and private businesses.
Using the BBB to Find Reputable Companies
The BBB can be used to locate reputable and reliable companies. The BBB collects and stores vital data on businesses and avails this information to consumers for free. Businesses are therefore given BBB ratings depending on the information gathered from their market place operations. By so doing, the BBB creates awareness in the public against fraudulent and shady firms out to make quick profits from unsuspecting consumers.
As such, the BBB has lots of vital information on business marketplace activities such as honesty, ethics and integrity. A consumer can readily access this information and determine whether a company is reliable or not. Typically, companies with a high BBB rating have demonstrated trust, ethics and honesty in their marketplace activities.
The BBB has also been used to resolve issues between consumers and member companies. When consumers register complaints about certain companies, the BBB analyzes the information and acts accordingly. Action taken may include mentioning the issues raised with the company in question.
Criticisms
Recently, there have been sharp criticisms against theBBB, with accusations that the organization is selling good ratings. However, the criticisms have been dismissed as callous allegations.
To better understand the BBB, perhaps it is important to consider its structural organization. For starters, there are 112 regional BBBs that are run independent of their mother corporation. These independent BBBs have their own Boards of Directors but are subject to set out BBB requirements. To enforce and monitor these requirements is the job of the CBBB.
On its part however, the CBBB is run by leaders of the local member BBBs and leaders from major corporations in North America.
BBB Accreditation
The BBB accreditation is a must have for any business keen on staying afloat and attracting customers. If a company shifts its headquarters from a city to another, it has to seek fresh accreditation from the local BBB organization.
However, note that whereas theBBB uses the word “Bureau” in its name, the organization is in no direct way associated with the government, either through funding or endorsement. The BBB is an independent organization that runs its operations independent of any government Bureaus.
How the BBB works
Through its local chapters in the US and Canada, the BBB registers member businesses and allows them to use its logo, mediation services and information for certain charges. Private member businesses pay dues for using the BBB’s logos to promote the reliability and dependability of their businesses. In a nutshell, the BBB fosters trust and honesty between customers and private businesses.
Using the BBB to Find Reputable Companies
The BBB can be used to locate reputable and reliable companies. The BBB collects and stores vital data on businesses and avails this information to consumers for free. Businesses are therefore given BBB ratings depending on the information gathered from their market place operations. By so doing, the BBB creates awareness in the public against fraudulent and shady firms out to make quick profits from unsuspecting consumers.
As such, the BBB has lots of vital information on business marketplace activities such as honesty, ethics and integrity. A consumer can readily access this information and determine whether a company is reliable or not. Typically, companies with a high BBB rating have demonstrated trust, ethics and honesty in their marketplace activities.
The BBB has also been used to resolve issues between consumers and member companies. When consumers register complaints about certain companies, the BBB analyzes the information and acts accordingly. Action taken may include mentioning the issues raised with the company in question.
Criticisms
Recently, there have been sharp criticisms against theBBB, with accusations that the organization is selling good ratings. However, the criticisms have been dismissed as callous allegations.
To better understand the BBB, perhaps it is important to consider its structural organization. For starters, there are 112 regional BBBs that are run independent of their mother corporation. These independent BBBs have their own Boards of Directors but are subject to set out BBB requirements. To enforce and monitor these requirements is the job of the CBBB.
On its part however, the CBBB is run by leaders of the local member BBBs and leaders from major corporations in North America.
BBB Accreditation
The BBB accreditation is a must have for any business keen on staying afloat and attracting customers. If a company shifts its headquarters from a city to another, it has to seek fresh accreditation from the local BBB organization.
However, note that whereas theBBB uses the word “Bureau” in its name, the organization is in no direct way associated with the government, either through funding or endorsement. The BBB is an independent organization that runs its operations independent of any government Bureaus.
Tuesday, July 19, 2011
Selling Gold in Vancouver
Vancouver has a number of reputable companies that buy gold, silver, platinum and palladium for top dollar. Selling gold in Vancouver can only earn you the most money when dealing directly with a reputable Vancouver refinery. There are certain factors that are handy when looking for reputable scrap gold, silver, platinum or palladium refineries.
Things to watch for:
Accreditations
When selling gold in Vancouver, accreditations are a must have for potential buying companies. The best Vancouver gold buyers must have Better Business Bureau (BBB), McAfee, TRUSTe and VeriSign. The Better Business Bureau additionally offers free information on member companies that can be accessed by consumers.
Do not sell gold, silver, platinum and palladium to Vancouver refineries that lack BBB membership. Beware of gold buyers who don't have a privacy policy or who aren't certified by TRUSTe. They might sell your e-mail address and your personal information.
Shipping Services and Refining Lots
Shipping services and refining lots are crucial when looking to sell gold in Vancouver. The best Vancouver Gold buyers must have shipping services and refining lots in Vancouver. Avoid gold buying companies that claim to have operations in Vancouver but lack shipping services or refining lots in the city. Shipping services enable overnight shipment of scrap gold, silver, platinum or palladium to the refinery for faster processing and payment.
Genuine Shipping Insurance
Along with shipping and refining services, reputable Vancouver refineries must also offer genuine shipping insurance. It is important to point out that not all shipping companies offer genuine shipping insurance. Only the best gold buyers and gold refineries offer real, claimable insurance for your precious metal.
Companies such as UPS, FedEx, Purolator, Canada Post, the US Postal service amongst others will all sell you insurance, but it is not claimable for precious metals, gems, jewelery, gold bars, silver bars coins wafers etc.
However, reputable companies such as Canada’s leading Gold buyer and refiner, KMG Gold Recycling, offers genuine, claimable shipping insurance for your gold at one half the cost of the other carriers insurance.
Honesty, Truth and Integrity
Honesty, truth and integrity are crucial traits in a company when looking to sell a stash of scrap silver, gold, platinum or palladium. Honesty, truth and integrity will be embodied in accreditations and other business practices.
For instance, how a Vancouver gold buyer advertises its business and services can reveal a great deal about them. For instance, Gold buyers that advertise in pennyweight prices, flat or rounded rates and range prices are untruthful.
Untruthful advertising is aimed at enabling shady firms buy gold, silver, platinum and palladium cheaply from you. Most shady or fly-by-night firms are run by middlemen and will typically buy gold for a pittance.
Be sure to find a reputable Vancouver gold buyer for top dollar!
Things to watch for:
Accreditations
When selling gold in Vancouver, accreditations are a must have for potential buying companies. The best Vancouver gold buyers must have Better Business Bureau (BBB), McAfee, TRUSTe and VeriSign. The Better Business Bureau additionally offers free information on member companies that can be accessed by consumers.
Do not sell gold, silver, platinum and palladium to Vancouver refineries that lack BBB membership. Beware of gold buyers who don't have a privacy policy or who aren't certified by TRUSTe. They might sell your e-mail address and your personal information.
Shipping Services and Refining Lots
Shipping services and refining lots are crucial when looking to sell gold in Vancouver. The best Vancouver Gold buyers must have shipping services and refining lots in Vancouver. Avoid gold buying companies that claim to have operations in Vancouver but lack shipping services or refining lots in the city. Shipping services enable overnight shipment of scrap gold, silver, platinum or palladium to the refinery for faster processing and payment.
Genuine Shipping Insurance
Along with shipping and refining services, reputable Vancouver refineries must also offer genuine shipping insurance. It is important to point out that not all shipping companies offer genuine shipping insurance. Only the best gold buyers and gold refineries offer real, claimable insurance for your precious metal.
Companies such as UPS, FedEx, Purolator, Canada Post, the US Postal service amongst others will all sell you insurance, but it is not claimable for precious metals, gems, jewelery, gold bars, silver bars coins wafers etc.
However, reputable companies such as Canada’s leading Gold buyer and refiner, KMG Gold Recycling, offers genuine, claimable shipping insurance for your gold at one half the cost of the other carriers insurance.
Honesty, Truth and Integrity
Honesty, truth and integrity are crucial traits in a company when looking to sell a stash of scrap silver, gold, platinum or palladium. Honesty, truth and integrity will be embodied in accreditations and other business practices.
For instance, how a Vancouver gold buyer advertises its business and services can reveal a great deal about them. For instance, Gold buyers that advertise in pennyweight prices, flat or rounded rates and range prices are untruthful.
Untruthful advertising is aimed at enabling shady firms buy gold, silver, platinum and palladium cheaply from you. Most shady or fly-by-night firms are run by middlemen and will typically buy gold for a pittance.
Be sure to find a reputable Vancouver gold buyer for top dollar!
Friday, July 15, 2011
Report: Facebook Users are a Trusting Bunch
KMG Gold. Conventional wisdom alleges that if your company’s target customer is highly engaging, community oriented and relationship-minded, then marketing over Facebook makes sense for your product or service. But why is that?
The answer might be in a just-released report from the Pew Internet & American Life Project that delves into how people’s trust issues, personal relationships and civic and political involvement are affected by their use of social networking sites. That study found that 79 percent of American adults now use the Internet and nearly half of those (47 percent) say they use at least one social networking site.
The most popular social networking site is Facebook, with 92 percent of those who network socially online preferring that site. Following Facebook is MySpace (29 percent), LinkedIn (18 percent) and Twitter with 13 percent.
Most intriguing is the study’s finding that Facebook users are especially trusting, with those who use the site multiple times a day being more than three times as likely to “trust others" than non-Internet users are. Facebook users also maintain closer relationships, averaging nine more “close ties” to people in their network compared to other Internet users. And the report claims Facebook users receive more social support than others.
The study, called Social Networking Sites and Our Lives, contains a gold mine of information for entrepreneurs desiring to measure up their potential social media-using audience to non-users of social utilities. For instance, the survey shows that on any given day, 15 percent of Facebook users are updating their own status while 22 percent are commenting on another’s post or status. Twenty percent of Facebookers comment on other’s photos daily, 26 percent “Like” another user’s content, and 10 percent send private messages to another user.
Not surprising is a finding that those who frequently use Facebook are far more politically engaged than most people. These Facebook users were 43 percent more likely to have said they would vote than most Americans.
The report concludes there is little validity to concerns that those who spend much of their time on social networks are socially isolated, lack community involvement or social support. Instead, social networking site users represent an enormous customer base, and if your customers are prone to online engagement, so too should your business.
On the other hand, if your demographic is more business-minded, singularly focused on finding a solution and moving on, I say chances are you’re not going to “win them over” based on your Facebook-related activity.
In those instances, I recommend that Facebook take a back seat to more traditional sales and marketing activities, such as sales calls, user conferences, publishing and distributing case studies and white papers, participating in trade shows, and conducting direct mail campaigns.
www.kmggold.com
The answer might be in a just-released report from the Pew Internet & American Life Project that delves into how people’s trust issues, personal relationships and civic and political involvement are affected by their use of social networking sites. That study found that 79 percent of American adults now use the Internet and nearly half of those (47 percent) say they use at least one social networking site.
The most popular social networking site is Facebook, with 92 percent of those who network socially online preferring that site. Following Facebook is MySpace (29 percent), LinkedIn (18 percent) and Twitter with 13 percent.
Most intriguing is the study’s finding that Facebook users are especially trusting, with those who use the site multiple times a day being more than three times as likely to “trust others" than non-Internet users are. Facebook users also maintain closer relationships, averaging nine more “close ties” to people in their network compared to other Internet users. And the report claims Facebook users receive more social support than others.
The study, called Social Networking Sites and Our Lives, contains a gold mine of information for entrepreneurs desiring to measure up their potential social media-using audience to non-users of social utilities. For instance, the survey shows that on any given day, 15 percent of Facebook users are updating their own status while 22 percent are commenting on another’s post or status. Twenty percent of Facebookers comment on other’s photos daily, 26 percent “Like” another user’s content, and 10 percent send private messages to another user.
Not surprising is a finding that those who frequently use Facebook are far more politically engaged than most people. These Facebook users were 43 percent more likely to have said they would vote than most Americans.
The report concludes there is little validity to concerns that those who spend much of their time on social networks are socially isolated, lack community involvement or social support. Instead, social networking site users represent an enormous customer base, and if your customers are prone to online engagement, so too should your business.
On the other hand, if your demographic is more business-minded, singularly focused on finding a solution and moving on, I say chances are you’re not going to “win them over” based on your Facebook-related activity.
In those instances, I recommend that Facebook take a back seat to more traditional sales and marketing activities, such as sales calls, user conferences, publishing and distributing case studies and white papers, participating in trade shows, and conducting direct mail campaigns.
www.kmggold.com
Thursday, June 16, 2011
KMG Gold Recycling Wins Better Business Bureau Award
KMG Gold Recycling recently won the 2010 BBB Torch Award for marketplace excellence, truth in advertising, honesty and ethics.
KMG Gold Recycling - a international buyer and refiner of precious metals based in Winnipeg, Manitoba – credits its focus on transparent pricing and top-notch customer service with cementing its reputation as the industry's most “trusted” gold buyer. KMG Gold purchases gold, silver, platinum and diamonds from consumers throughout Canada and the United States through their website business (www.kmggold.com and www.kmggold.ca), at gold parties run by company trained certified gold buyers, and at their company-owned store in Winnipeg MB.
KMG has direct to the refinery shipping outlets in Sacramento California, Edmonton Alberta Canada and also at participating The UPS Stores® locations in Vancouver, Burnaby, Surrey, Kamloops, Winnipeg, and Calgary, Canada. Shipping direct to the refinery will always net the customer the most money for their gold, platinum and silver.
The gold buying industry, spurred by skyrocketing gold prices, has come under the media microscope. But, by conducting its business with a high level of honesty and integrity, KMG Gold has distinguished itself from the pack.
“Our transparent business practices and superior customer service wins us a loyal following,” says Michael Gupton, founder of KMG Gold. “We pay more money than all of our competitors and post our prices every day on our website. We lead the industry by providing Canada's only precious metal shipping insurance, a written evaluation and offer to purchase.” And, adds Gupton, “Our new website lets consumers browse and see the prices we pay and what we buy. It helps consumers have a better idea of the value of their own items before they send their gold to us.”
Gupton, a 25+ year gold industry veteran and published author is often tapped by consumers advocacy groups and charitable organizations to speak about gold and gold value.
“At KMG Gold, we believe strongly in educating consumers about the value of their gold. The more information the consumer has, the less likely they will be misled by dishonest dealers,” says Gupton. “We provide a extensive range of information on our website and have an excellent customer service team to quickly respond to emails and phone calls.”
KMG Gold Recycling - a international buyer and refiner of precious metals based in Winnipeg, Manitoba – credits its focus on transparent pricing and top-notch customer service with cementing its reputation as the industry's most “trusted” gold buyer. KMG Gold purchases gold, silver, platinum and diamonds from consumers throughout Canada and the United States through their website business (www.kmggold.com and www.kmggold.ca), at gold parties run by company trained certified gold buyers, and at their company-owned store in Winnipeg MB.
KMG has direct to the refinery shipping outlets in Sacramento California, Edmonton Alberta Canada and also at participating The UPS Stores® locations in Vancouver, Burnaby, Surrey, Kamloops, Winnipeg, and Calgary, Canada. Shipping direct to the refinery will always net the customer the most money for their gold, platinum and silver.The gold buying industry, spurred by skyrocketing gold prices, has come under the media microscope. But, by conducting its business with a high level of honesty and integrity, KMG Gold has distinguished itself from the pack.
“Our transparent business practices and superior customer service wins us a loyal following,” says Michael Gupton, founder of KMG Gold. “We pay more money than all of our competitors and post our prices every day on our website. We lead the industry by providing Canada's only precious metal shipping insurance, a written evaluation and offer to purchase.” And, adds Gupton, “Our new website lets consumers browse and see the prices we pay and what we buy. It helps consumers have a better idea of the value of their own items before they send their gold to us.”
Gupton, a 25+ year gold industry veteran and published author is often tapped by consumers advocacy groups and charitable organizations to speak about gold and gold value.
“At KMG Gold, we believe strongly in educating consumers about the value of their gold. The more information the consumer has, the less likely they will be misled by dishonest dealers,” says Gupton. “We provide a extensive range of information on our website and have an excellent customer service team to quickly respond to emails and phone calls.”
Wednesday, March 23, 2011
How to Build Better Business Relationships
Whether you realize or not, relationships are the fuel that feeds the success of your business. Here's how to make ones that last.
Whether you recognize it or not, all successful small businesses–regardless of what they do or sell–have one thing in common: their owners know how to build and maintain relationships. The truth is that entrepreneurs too often get caught up in the details of the kinds of products or services they are selling to notice how critical it is to build relationships not just with your customers, but also with your vendors, employees and–gasp–even your competitors. "Without strong relationships, it is impossible to have success as a business owner," says Michael Denisoff, who is the founder and CEO of Denisoff Consulting Group in Redondo Beach, California.
"You need to have long-term customers and good vendor relationships that will carry you through challenging times or tight deadlines, as well as relationships with other business owners to share struggles, resources and best practices that can really give you an edge. The reality is that business relationships are just like any other relationship. They require some effort to maintain and they must be mutually beneficial. As in any relationship, you must be willing to give, share and support, not just take or receive."
That's a lesson Denisoff admits he had to relearn the hard way when, a while ago, he fell into the trap of neglecting some of his business relationships. But it wasn't that he didn't care about those relationships. It's just that he got so busy that he didn't realize how much time had gone by where he had not checked in with several of his contacts–an easy mistake for most small business owners who feel like every day is shorter than the last. What Denisoff found was that, in two cases in particular, his failure to put enough effort into nurturing his relationships caused them to wither away.
The first instance was when he called up a supplier to ask for a favor–not realizing how much time had gone by from the last time he had touched base. Denisoff says his supplier seemed distant and not very willing to help him out, which was surprising. After asking him if anything was wrong, Denisoff's supplier answered that since Denisoff hadn't been around in a while, he felt like he was being taken advantage of. In another instance, he called up a customer who he could tell was not pleased with him because, in truth, he only called her when she had a project ready to go. She felt like Denisoff did not truly value her and was using her only for her business. It's like having a friend that only comes to see you when they want to borrow money or need help moving," he says. "In time, you cut them off."
The two eye-opening experiences caused Denisoff to take two major actions in response. First, he created a contact database where he not only stored information on his clients, but also with vendors and business peers. He now uses the database to document the details of the conversations–both personal and professional–that he has with each of his contacts. "This helps with continuity and helps me to remember key facts and information about each contact," he says. "It felt mechanical at first but it proved to be an efficient method to ensure that no one fell through the cracks." Secondly, Denisoff changed around his daily routine so that he now dedicates a portion of his day to doing nothing but reaching out and maintaining his professional and personal relationships. "Thankfully, I have strong long-term customers to keep the pipeline full and a good group of vendors and business peers dedicated to helping each other succeed," he says.
The actions taken by Denisoff are great tips for any business owner to adopt as their own. Here are some additional tips from Denisoff and other business owners on how to build stronger business relationships that will last.
How to Build Better Business Relationships: Encourage Honest Feedback
"An open, honest relationship demands clear communications of how each party is performing," says Patrick Scullin of Ames Scullin O'Haire, an Atlanta-based marketing services company. "Encourage constructive criticism and be brave enough to suggest ways clients can help your firm perform better," he says. "If you know where you stand, you can stand stronger."
How to Build Better Business Relationships: Listen More Than You Talk
"We all want to extol our strengths, our virtues in hopes of impressing others and, ultimately, getting more business," says Alisa Cohn, an executive coach. "It's counter-intuitive, but being a good listener highlights your virtues much better than being a big talker. I coach a financial planner and we did a little market research on what his clients value the most in him. Yes, they value his advice and his skills in handling the money, but a lot of financial planners have that. What sets him apart is that he takes the time to listen to them and really understand where his clients are coming from. They said most often that they value his role as a sounding board, and a few even called him better than a shrink! That's the kind of behavior that leads to referrals and long-term business success."
Dig Deeper: Listening With More Than Two Ears
How to Build Better Business Relationships: Make A Routine
Devise a system to ensure that not too much time passes before you connect with your contacts, such as the formal database Denisoff created. And with the proliferation of social media tools these days such as Facebook, LinkedIn and Twitter, it's never been easier to keep in touch.
How to Build Better Business Relationships: Be Honest
"As a small business owner, it's important that people see me as expert in my field," says Amy Harcourt of Definitive Marketing. "But, when asked questions I don't know how to answer, I always say so. I remember an initial meeting with what became one of my best clients. I was meeting with the executive team and was asked about my experience in their industry (of which I had none). I could have tried to spin my response to sound like I knew their industry. Instead, I told them that I had no experience and why that might work to their advantage. I was surprised to see stern, questioning faces turn to friendly nods and smiles. They really appreciated my honesty. And that laid the foundation for a great relationship."
Dig Deeper: Can the Truth Set Your Profits Free?
How to Build Better Business Relationships: Take Notes
Keep detailed notes on everyone you meet, says Mike Scanlin, CEO of Born To Sell, a software company that makes investing tools. "When you get back to the office, enter those notes into your address book or contact system. Later, you will want to be able to enter keywords like 'sailing' or 'wireless' or 'French' and find all the people you know who match that keyword. Doing keyword mining on your own contacts will pay dividends for years."
How to Build Better Business Relationships: Give More than You Receive
Be sure to contact people when you are NOT in need of something. Take time to learn about their business since it's as important to them as your business to you. "Take a minute to understand your client's dreams and provide opportunities for them to fulfill this whenever possible," says Rohan Hall of rSiteZ.com, a company which builds social networking sites. "Whenever I have a client on the phone I try to understand what they're trying to achieve with their business. From time to time there will be an opportunity that I will actually refer them to someone that I think could help their business especially where I gain nothing from this. Clients really appreciate it when they realize that you're looking out for them."
Dig Deeper: How to Incorporate Philanthropy Into Your Business
How to Build Better Business Relationships: Be Proactive
Using your journal and knowledge of your relationships, forward articles, links and other information that might be of interest to your contacts. "When I see interesting news stories I forward them to people who I think would find them relevant," says Scanlin of Born to Sell. "I've had many recipients come up to me later and say things like, 'I can't believe you remembered that I wanted to go to Thailand.' It takes less than 30 minutes each morning to send out a handful of these. Do it every day and the care and feeding of your network will be alive and well."
How to Build Better Business Relationships: Be Real
"Do not be afraid to be vulnerable," says Amy Ludwigson of Pure Citizen, an organic clothing retailer. "Let people see who you are. It builds trust and respect. Being too professional is a bore and well you are not going to enjoy yourself."
Dig Deeper: When Do You Lie? Strategies For More Authentic, Respectful Communication
How to Build Better Business Relationships: Turn Blunders into Opportunities
Admitting mistakes and correcting missteps will take you far when it comes to building relationships, says William Gregory O, who is the co-founder of Lex Scripta, a law firm in Illinois. "Often times, people just want to know that you are sorry and that you have a plan for getting back on track," he says. When one of our service providers made a mistake, which resulted in our service being delayed for a week, the service provider responded immediately with an apology and a proposal for fixing the problem. Instead of looking for another service provider, we decided to work with this provider because we know that the provider is honest and diligent. When a mistake is more than a minor setback, do something to make it right or otherwise provide value to the wronged party."
How to Build Better Business Relationships: Make it Personal
Sometimes it is good to send an actual physical letter or card of appreciation as opposed to an e-mail. "Say 'Thank you," a lot," says Amy Blum, owner and president of Eagle Marketing. "I send notes to new clients thanking them for their business. I send e-mails of appreciation often, for no reason at all. And, I send great toffee during the holidays. Never forget who got you where you are. And never, ever think you can say thank you enough to clients, customers, colleagues and even vendors too."
Dig Deeper: How to Build Personal Relationships With Customers
How to Build Better Business Relationships: Meet Face-to-Face
Invite your contacts to an event (sporting, music, etc.) that you would both enjoy. You will naturally deepen the relationship and get to know each other better. You could also make plans to catch up at or join someone at a networking event. For some people, networking events are challenges and having at least one friendly face there can give them the confidence to network better. Plus, you will strengthen the relationship.
Whether you recognize it or not, all successful small businesses–regardless of what they do or sell–have one thing in common: their owners know how to build and maintain relationships. The truth is that entrepreneurs too often get caught up in the details of the kinds of products or services they are selling to notice how critical it is to build relationships not just with your customers, but also with your vendors, employees and–gasp–even your competitors. "Without strong relationships, it is impossible to have success as a business owner," says Michael Denisoff, who is the founder and CEO of Denisoff Consulting Group in Redondo Beach, California.
"You need to have long-term customers and good vendor relationships that will carry you through challenging times or tight deadlines, as well as relationships with other business owners to share struggles, resources and best practices that can really give you an edge. The reality is that business relationships are just like any other relationship. They require some effort to maintain and they must be mutually beneficial. As in any relationship, you must be willing to give, share and support, not just take or receive."
That's a lesson Denisoff admits he had to relearn the hard way when, a while ago, he fell into the trap of neglecting some of his business relationships. But it wasn't that he didn't care about those relationships. It's just that he got so busy that he didn't realize how much time had gone by where he had not checked in with several of his contacts–an easy mistake for most small business owners who feel like every day is shorter than the last. What Denisoff found was that, in two cases in particular, his failure to put enough effort into nurturing his relationships caused them to wither away.
The first instance was when he called up a supplier to ask for a favor–not realizing how much time had gone by from the last time he had touched base. Denisoff says his supplier seemed distant and not very willing to help him out, which was surprising. After asking him if anything was wrong, Denisoff's supplier answered that since Denisoff hadn't been around in a while, he felt like he was being taken advantage of. In another instance, he called up a customer who he could tell was not pleased with him because, in truth, he only called her when she had a project ready to go. She felt like Denisoff did not truly value her and was using her only for her business. It's like having a friend that only comes to see you when they want to borrow money or need help moving," he says. "In time, you cut them off."
The two eye-opening experiences caused Denisoff to take two major actions in response. First, he created a contact database where he not only stored information on his clients, but also with vendors and business peers. He now uses the database to document the details of the conversations–both personal and professional–that he has with each of his contacts. "This helps with continuity and helps me to remember key facts and information about each contact," he says. "It felt mechanical at first but it proved to be an efficient method to ensure that no one fell through the cracks." Secondly, Denisoff changed around his daily routine so that he now dedicates a portion of his day to doing nothing but reaching out and maintaining his professional and personal relationships. "Thankfully, I have strong long-term customers to keep the pipeline full and a good group of vendors and business peers dedicated to helping each other succeed," he says.
The actions taken by Denisoff are great tips for any business owner to adopt as their own. Here are some additional tips from Denisoff and other business owners on how to build stronger business relationships that will last.
How to Build Better Business Relationships: Encourage Honest Feedback
"An open, honest relationship demands clear communications of how each party is performing," says Patrick Scullin of Ames Scullin O'Haire, an Atlanta-based marketing services company. "Encourage constructive criticism and be brave enough to suggest ways clients can help your firm perform better," he says. "If you know where you stand, you can stand stronger."
How to Build Better Business Relationships: Listen More Than You Talk
"We all want to extol our strengths, our virtues in hopes of impressing others and, ultimately, getting more business," says Alisa Cohn, an executive coach. "It's counter-intuitive, but being a good listener highlights your virtues much better than being a big talker. I coach a financial planner and we did a little market research on what his clients value the most in him. Yes, they value his advice and his skills in handling the money, but a lot of financial planners have that. What sets him apart is that he takes the time to listen to them and really understand where his clients are coming from. They said most often that they value his role as a sounding board, and a few even called him better than a shrink! That's the kind of behavior that leads to referrals and long-term business success."
Dig Deeper: Listening With More Than Two Ears
How to Build Better Business Relationships: Make A Routine
Devise a system to ensure that not too much time passes before you connect with your contacts, such as the formal database Denisoff created. And with the proliferation of social media tools these days such as Facebook, LinkedIn and Twitter, it's never been easier to keep in touch.
How to Build Better Business Relationships: Be Honest
"As a small business owner, it's important that people see me as expert in my field," says Amy Harcourt of Definitive Marketing. "But, when asked questions I don't know how to answer, I always say so. I remember an initial meeting with what became one of my best clients. I was meeting with the executive team and was asked about my experience in their industry (of which I had none). I could have tried to spin my response to sound like I knew their industry. Instead, I told them that I had no experience and why that might work to their advantage. I was surprised to see stern, questioning faces turn to friendly nods and smiles. They really appreciated my honesty. And that laid the foundation for a great relationship."
Dig Deeper: Can the Truth Set Your Profits Free?
How to Build Better Business Relationships: Take Notes
Keep detailed notes on everyone you meet, says Mike Scanlin, CEO of Born To Sell, a software company that makes investing tools. "When you get back to the office, enter those notes into your address book or contact system. Later, you will want to be able to enter keywords like 'sailing' or 'wireless' or 'French' and find all the people you know who match that keyword. Doing keyword mining on your own contacts will pay dividends for years."
How to Build Better Business Relationships: Give More than You Receive
Be sure to contact people when you are NOT in need of something. Take time to learn about their business since it's as important to them as your business to you. "Take a minute to understand your client's dreams and provide opportunities for them to fulfill this whenever possible," says Rohan Hall of rSiteZ.com, a company which builds social networking sites. "Whenever I have a client on the phone I try to understand what they're trying to achieve with their business. From time to time there will be an opportunity that I will actually refer them to someone that I think could help their business especially where I gain nothing from this. Clients really appreciate it when they realize that you're looking out for them."
Dig Deeper: How to Incorporate Philanthropy Into Your Business
How to Build Better Business Relationships: Be Proactive
Using your journal and knowledge of your relationships, forward articles, links and other information that might be of interest to your contacts. "When I see interesting news stories I forward them to people who I think would find them relevant," says Scanlin of Born to Sell. "I've had many recipients come up to me later and say things like, 'I can't believe you remembered that I wanted to go to Thailand.' It takes less than 30 minutes each morning to send out a handful of these. Do it every day and the care and feeding of your network will be alive and well."
How to Build Better Business Relationships: Be Real
"Do not be afraid to be vulnerable," says Amy Ludwigson of Pure Citizen, an organic clothing retailer. "Let people see who you are. It builds trust and respect. Being too professional is a bore and well you are not going to enjoy yourself."
Dig Deeper: When Do You Lie? Strategies For More Authentic, Respectful Communication
How to Build Better Business Relationships: Turn Blunders into Opportunities
Admitting mistakes and correcting missteps will take you far when it comes to building relationships, says William Gregory O, who is the co-founder of Lex Scripta, a law firm in Illinois. "Often times, people just want to know that you are sorry and that you have a plan for getting back on track," he says. When one of our service providers made a mistake, which resulted in our service being delayed for a week, the service provider responded immediately with an apology and a proposal for fixing the problem. Instead of looking for another service provider, we decided to work with this provider because we know that the provider is honest and diligent. When a mistake is more than a minor setback, do something to make it right or otherwise provide value to the wronged party."
How to Build Better Business Relationships: Make it Personal
Sometimes it is good to send an actual physical letter or card of appreciation as opposed to an e-mail. "Say 'Thank you," a lot," says Amy Blum, owner and president of Eagle Marketing. "I send notes to new clients thanking them for their business. I send e-mails of appreciation often, for no reason at all. And, I send great toffee during the holidays. Never forget who got you where you are. And never, ever think you can say thank you enough to clients, customers, colleagues and even vendors too."
Dig Deeper: How to Build Personal Relationships With Customers
How to Build Better Business Relationships: Meet Face-to-Face
Invite your contacts to an event (sporting, music, etc.) that you would both enjoy. You will naturally deepen the relationship and get to know each other better. You could also make plans to catch up at or join someone at a networking event. For some people, networking events are challenges and having at least one friendly face there can give them the confidence to network better. Plus, you will strengthen the relationship.
Sunday, February 06, 2011
BBB Award Winner KMG Gold Is Industry's Most Trusted Gold Buyer
KMG Gold Recycling recently won the 2010 BBB Torch Award for marketplace excellence, truth in advertising, honesty and ethics.
KMG Gold Recycling - a international buyer and refiner of precious metals based in Winnipeg, Manitoba – credits its focus on transparent pricing and top-notch customer service with cementing its reputation as the industry's most “trusted” gold buyer. KMG Gold purchases gold, silver, platinum and diamonds from consumers throughout Canada and the United States through their website business (www.kmggold.com and www.kmggold.ca), at gold parties run by company trained certified gold buyers, and at their company-owned store in Winnipeg MB.
KMG has direct to the refinery shipping outlets in Sacramento California, Edmonton Alberta Canada and also at participating The UPS Stores® locations in Vancouver, Burnaby, Surrey, Kamloops, Winnipeg, and Calgary, Canada. Shipping direct to the refinery will always net the customer the most money for their gold, platinum and silver.
The gold buying industry, spurred by skyrocketing gold prices, has come under the media microscope. But, by conducting its business with a high level of honesty and integrity, KMG Gold has distinguished itself from the pack.
“Our transparent business practices and superior customer service wins us a loyal following,” says Michael Gupton, founder of KMG Gold. “We pay more money than all of our competitors and post our prices every day on our website. We lead the industry by providing Canada's only precious metal shipping insurance, a written evaluation and offer to purchase.” And, adds Gupton, “Our new website lets consumers browse and see the prices we pay and what we buy. It helps consumers have a better idea of the value of their own items before they send their gold to us.”
Gupton, a 25+ year gold industry veteran and published author is often tapped by consumers advocacy groups and charitable organizations to speak about gold and gold value.
“At KMG Gold, we believe strongly in educating consumers about the value of their gold. The more information the consumer has, the less likely they will be misled by dishonest dealers,” says Gupton. “We provide a extensive range of information on our website and have an excellent customer service team to quickly respond to emails and phone calls.”
KMG Gold Recycling - a international buyer and refiner of precious metals based in Winnipeg, Manitoba – credits its focus on transparent pricing and top-notch customer service with cementing its reputation as the industry's most “trusted” gold buyer. KMG Gold purchases gold, silver, platinum and diamonds from consumers throughout Canada and the United States through their website business (www.kmggold.com and www.kmggold.ca), at gold parties run by company trained certified gold buyers, and at their company-owned store in Winnipeg MB.
KMG has direct to the refinery shipping outlets in Sacramento California, Edmonton Alberta Canada and also at participating The UPS Stores® locations in Vancouver, Burnaby, Surrey, Kamloops, Winnipeg, and Calgary, Canada. Shipping direct to the refinery will always net the customer the most money for their gold, platinum and silver.The gold buying industry, spurred by skyrocketing gold prices, has come under the media microscope. But, by conducting its business with a high level of honesty and integrity, KMG Gold has distinguished itself from the pack.
“Our transparent business practices and superior customer service wins us a loyal following,” says Michael Gupton, founder of KMG Gold. “We pay more money than all of our competitors and post our prices every day on our website. We lead the industry by providing Canada's only precious metal shipping insurance, a written evaluation and offer to purchase.” And, adds Gupton, “Our new website lets consumers browse and see the prices we pay and what we buy. It helps consumers have a better idea of the value of their own items before they send their gold to us.”
Gupton, a 25+ year gold industry veteran and published author is often tapped by consumers advocacy groups and charitable organizations to speak about gold and gold value.
“At KMG Gold, we believe strongly in educating consumers about the value of their gold. The more information the consumer has, the less likely they will be misled by dishonest dealers,” says Gupton. “We provide a extensive range of information on our website and have an excellent customer service team to quickly respond to emails and phone calls.”
Sunday, February 06, 2011
Better Business Bureau Award Winner-KMG Gold Recycling
KMG Gold Recycling has earned the trust of many thousands of gold investors globally.
Winner of the prestigious BBB Torch Award for 2010, for demonstrating honesty, ethics, truth in advertizing, and marketplace excellence.
With over three years of operation, KMG Gold Recycling is one of the most respected names in the gold industry. We are one of the few established gold dealers with an unblemished Better Business Bureau rating and a record of zero complaints.
Our tradition of exceptional customer service and professional excellence sets us apart from our competition. We take pride in our commitment to educating first-time gold and silver owners, while strictly adhering to a no-pressure sales approach. Discover for yourself why thousands before you already consider KMG Gold to be an industry leader for market research and commentary, product pricing and availability, and reliable and competent portfolio guidance.
Winner of the prestigious BBB Torch Award for 2010, for demonstrating honesty, ethics, truth in advertizing, and marketplace excellence.
With over three years of operation, KMG Gold Recycling is one of the most respected names in the gold industry. We are one of the few established gold dealers with an unblemished Better Business Bureau rating and a record of zero complaints.
Our tradition of exceptional customer service and professional excellence sets us apart from our competition. We take pride in our commitment to educating first-time gold and silver owners, while strictly adhering to a no-pressure sales approach. Discover for yourself why thousands before you already consider KMG Gold to be an industry leader for market research and commentary, product pricing and availability, and reliable and competent portfolio guidance.
Sunday, February 06, 2011
How to Sell Unwanted Gold
You can learn how to sell unwanted gold in no time at KMG Gold Recycling. When you acquire the right tips in how to sell unwanted gold, you stand to earn a lot of money.
Unwanted gold can come in the form of a necklace, ring, earring, bracelet, brooch or coin. If you want to get top dollar for your items, it is imperative that you discover how to sell unwanted gold.
You will need to find a trustworthy gold buyer in order to be given a fair quote for your gold. Selecting the appropriate buyer takes a bit of research and time, but you will thank yourself in the long run.
You can find a gold buyer through a major search engine or online yellow pages. Once you have made a choice, you can find additional information on various blogs, forums and review sites. These websites have information on customer experiences, feedback, comments and ratings.
Another important place to go is the Better Business Bureau (BBB). This agency has been around since the early 1900?s and has been keeping tabs on thousands of businesses. You can find out if a gold buyer has unresolved complaints and if they have a positive track record. An accredited business such as BBB award winning KMG Gold Recycling holds a prestigious status with the BBB, as they have passed their stringent tests of honesty and integrity.
Although there are many different kinds of buyers, you will want to choose an online gold buyer. This type of buyer can provide high-priced quotes and a quick turnaround time. Physical stores such as a pawn shop or jewelry store only offer low prices and take too much of your time. With an online buyer, you simply mail in their prepaid envelope.
Unwanted gold can give you the extra cash that you need. Learning how to sell unwanted gold will help you achieve your goals.
Unwanted gold can come in the form of a necklace, ring, earring, bracelet, brooch or coin. If you want to get top dollar for your items, it is imperative that you discover how to sell unwanted gold.
You will need to find a trustworthy gold buyer in order to be given a fair quote for your gold. Selecting the appropriate buyer takes a bit of research and time, but you will thank yourself in the long run.
You can find a gold buyer through a major search engine or online yellow pages. Once you have made a choice, you can find additional information on various blogs, forums and review sites. These websites have information on customer experiences, feedback, comments and ratings.
Another important place to go is the Better Business Bureau (BBB). This agency has been around since the early 1900?s and has been keeping tabs on thousands of businesses. You can find out if a gold buyer has unresolved complaints and if they have a positive track record. An accredited business such as BBB award winning KMG Gold Recycling holds a prestigious status with the BBB, as they have passed their stringent tests of honesty and integrity.
Although there are many different kinds of buyers, you will want to choose an online gold buyer. This type of buyer can provide high-priced quotes and a quick turnaround time. Physical stores such as a pawn shop or jewelry store only offer low prices and take too much of your time. With an online buyer, you simply mail in their prepaid envelope.
Unwanted gold can give you the extra cash that you need. Learning how to sell unwanted gold will help you achieve your goals.
Sunday, February 06, 2011
Money for Gold Jewelry
There are many ways to get money for gold jewelry. However, in order to get the most money for gold jewelry, you should learn about the gold industry and the selling process. An excellent resource is KMG Gold Recycling's website.
The price of gold has risen to record highs, which has prompted many gold buyers and sellers to get money for gold jewelry. The best price for your items can be achieved with industry information that includes the current price of gold, which the best gold buyers are, and where to find these buyers.
The market price of gold is important because you want to make sure that you are receiving, not only the most money from the buyer, but also the correct gold price. You can find the price of gold by visiting the websites of companies that buy and sell commodities, such as gold, as they will display and update the price as it changes every minute or so.
It is important to note that you should only deal with a reputable gold buyer. A gold buyer is considered reputable if they offer a satisfaction guarantee, are members of the Better Business Bureau (BBB), and have a good reputation with previous customers. A guarantee is important because it means the company will do whatever it takes to make you happy.
Gold buyers that are part of the BBB have met strict guidelines and are constantly reviewed by the group to make sure they are operating in an ethical and honest manner such as KMG Gold who won a BBB Torch Award for marketplace excellence, honesty, truth in advertizing, and ethics. Individuals can also review the company.
The price of gold has risen to record highs, which has prompted many gold buyers and sellers to get money for gold jewelry. The best price for your items can be achieved with industry information that includes the current price of gold, which the best gold buyers are, and where to find these buyers.
The market price of gold is important because you want to make sure that you are receiving, not only the most money from the buyer, but also the correct gold price. You can find the price of gold by visiting the websites of companies that buy and sell commodities, such as gold, as they will display and update the price as it changes every minute or so.
It is important to note that you should only deal with a reputable gold buyer. A gold buyer is considered reputable if they offer a satisfaction guarantee, are members of the Better Business Bureau (BBB), and have a good reputation with previous customers. A guarantee is important because it means the company will do whatever it takes to make you happy.
Gold buyers that are part of the BBB have met strict guidelines and are constantly reviewed by the group to make sure they are operating in an ethical and honest manner such as KMG Gold who won a BBB Torch Award for marketplace excellence, honesty, truth in advertizing, and ethics. Individuals can also review the company.
Sunday, February 06, 2011
Selling a Gold Necklace
Selling a necklace can let you gain access to the money that you need to pay an unexpected bill, save for a rainy day or to have extra pocket money. The record high prices of gold that has been experienced in recent times makes selling a gold necklace a great choice.
The most important thing a person should do when selling a necklace is to use a reputable gold buyer such as KMG Gold Recycling. When you use a buyer that is trustworthy and honest, you are more likely to be treated fairly and to get the quote that you deserve. A buyer that has a satisfaction guarantee is ideal because they are willing to resolve a situation that has resulted in an unhappy customer. This is a very important feature that allows you to have a smooth selling experience.
You should also visit the website of the Better Business Bureau, as they have pertinent information on millions of companies. You will be able to ascertain if a company has a bad history, poor rating with the agency and unresolved complaints. You should select a buyer that has an accredited status because it reflects their adherence to strict guidelines involving honest advertising, good faith effort to resolve complaints, trustworthiness and integrity. KMG Gold buyers won a BBB Torch Award for marketplace excellence, ethics, truth in advertizing and honesty.
There are different types of buyers that include online purchasers, jewelry stores and pawn shops. The most convenient and effective buyer is an online company. They are able to provide you with a complimentary mailing kit that allows you to send in your necklace in no time at all. This means that you will get a fast quote and fast money.
Many people are finding themselves battling a large pile of bills. Millions of people are taking advantage of the high price of gold. Selling a necklace provides you with the extra cash that you need.
The most important thing a person should do when selling a necklace is to use a reputable gold buyer such as KMG Gold Recycling. When you use a buyer that is trustworthy and honest, you are more likely to be treated fairly and to get the quote that you deserve. A buyer that has a satisfaction guarantee is ideal because they are willing to resolve a situation that has resulted in an unhappy customer. This is a very important feature that allows you to have a smooth selling experience.
You should also visit the website of the Better Business Bureau, as they have pertinent information on millions of companies. You will be able to ascertain if a company has a bad history, poor rating with the agency and unresolved complaints. You should select a buyer that has an accredited status because it reflects their adherence to strict guidelines involving honest advertising, good faith effort to resolve complaints, trustworthiness and integrity. KMG Gold buyers won a BBB Torch Award for marketplace excellence, ethics, truth in advertizing and honesty.
There are different types of buyers that include online purchasers, jewelry stores and pawn shops. The most convenient and effective buyer is an online company. They are able to provide you with a complimentary mailing kit that allows you to send in your necklace in no time at all. This means that you will get a fast quote and fast money.
Many people are finding themselves battling a large pile of bills. Millions of people are taking advantage of the high price of gold. Selling a necklace provides you with the extra cash that you need.
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